things you should know
We believe it is important that you are informed of any policies that may be applicable to you. Should you require full copies of the policies, further information or clarification of any points outlined, please do not hesitate to contact us.
| Appeals Procedure | (PDF) |
| Complaints Procedure | (PDF) |
| Data Protection Policy | (PDF) |
| Equality & Diversity for Learners Policy | (PDF) |
| Fair Assessment Policy for Learners | (PDF) |
| Health & Safety for Learners Policy | (PDF) |
| Information, Advice & Guidance | (PDF) |
| Learner Commitment | (PDF) |
| Safeguarding Learners Policy | (PDF) |
| Unique Learner Number | (PDF) |
You may be contacted for your opinion of the services we provide. This could be by skillspoint, Ofsted or the Skills Funding Agency. This may be by e-mail, in writing or by telephone. We value and encourage your feedback as it helps us to continually develop and improve the services we offer.
If you wish to offer any suggestions or comments at any time please do not hesistate to contact us.