Arriva
Arriva moved its training provision up a gear, thanks to skillspoint.
Background
Arriva is one of Europe’s largest transport organisations, with over 44,000 employees delivering 1 billion passenger journeys across 12 countries. In the UK, the company provides public transport on bus routes across mainland Britain as well as train services in Wales.
How skillspoint helped
skillspoint was first approached by Arriva thanks to a referral from an existing client. The company needed help with its training provision in the North East and North West regions, where it employs 3,500 drivers. In order for staff to be awarded an obligatory Driver Certificate of Professional Competence (Driver CPC), they need to undertake 35 hours of training. Arriva was keen to offer drivers a training package that would result in a nationally-recognised qualification.
How the solution worked
We listened to Arriva and concluded that the best option for the company and drivers was to partner with local colleges. skillspoint then brought Arriva together with Dudley College and Warrington Business School, both NVQ providers.
Future plans
The partnership between Arriva and the colleges resulted in them linking the requirements of the Driver CPC to the NVQ system of qualifications. Because NVQs attract Government funding the benefits were twofold: Arriva was able to provide more cost-effective training, whilst the drivers could now work towards an additional, nationally recognised qualification.
Arriva is one of Europe’s largest transport organisations, with over 44,000 employees delivering 1 billion passenger journeys across 12 countries. In the UK, the company provides public transport on bus routes across mainland Britain as well as train services in Wales.
How skillspoint helped
skillspoint was first approached by Arriva thanks to a referral from an existing client. The company needed help with its training provision in the North East and North West regions, where it employs 3,500 drivers. In order for staff to be awarded an obligatory Driver Certificate of Professional Competence (Driver CPC), they need to undertake 35 hours of training. Arriva was keen to offer drivers a training package that would result in a nationally-recognised qualification.
How the solution worked
We listened to Arriva and concluded that the best option for the company and drivers was to partner with local colleges. skillspoint then brought Arriva together with Dudley College and Warrington Business School, both NVQ providers.
Future plans
The partnership between Arriva and the colleges resulted in them linking the requirements of the Driver CPC to the NVQ system of qualifications. Because NVQs attract Government funding the benefits were twofold: Arriva was able to provide more cost-effective training, whilst the drivers could now work towards an additional, nationally recognised qualification.
"The Business Improvement Techniques training programme delivered through the skillspoint partnership network has been invaluable. It has allowed us to concentrate on developing new and innovative ways of improving performance and processes across the company. We are already seeing measurable improvements."
Finnforest